Services 2022-10-05T18:25:22+00:00



The Phoenix Oil Heater line of products are serviced by the best service technicians available in the thermal oil heater industry. Our technicians are extremely knowledgeable in all our products we offer.

Field services offered for our thermal oil heaters include:

  • Heater Installation
  • Heater Start-up
  • Burner Tuning
  • Trouble shooting
  • Combustion Analysis
  • 24 Hour Telephone Support.

Does your burner need tuning? It does if you experience any of the symptoms below.

  • Smoke – if smoke comes out of the stack, it is an indication that the fuel-to-air ratio is out of adjustment.
  • Flame Color – if the flame color becomes very light, there could be too much air in the mixture. If the flame color becomes dark and dull, there could be too much fuel in the mixture. If the natural gas flames has noticeable yellow tips, there could be too much fuel in the mixture.
  • Unstable Flame – if the flame pulsates the diffuser could be out of adjustment or the nozzle could be clogged.

Properly tuning the burner improves fuel efficiency and keeps the emissions down to a minimum.

Only a qualified burner technician should tune the burner.

We take care of our customers and always strive to take care of any issue you may have as fast as possible as we understand down time equals money lost.